Elastic Observability integration with Incident Response

Elastic Observability enables you to detect complex conditions defined by a rule within the Logs, Metrics, Uptime, and APM apps. When a condition is met, the rule tracks it as an alert and Incident Response ensures the right people are working on them.

What does Lightstep Incident Response offer Elastic Observability users?

Alerts in Elastic Observability trigger alerts in Incident Response.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Elastic Observability, an alert is created in Incident Response.