Azure Monitor integration with Incident Response

Microsoft Azure Monitor provides alerts based on monitoring metrics for services. Azure generates alerts for detected problems, and Incident Response ensures the right people are working on them.

What does Incident Response offer Azure Monitor users?

Azure Monitor generates alerts based on metrics and events. Incident Response acts as a handler for these alerts, determines the right people to notify based on escalation polices and on-call schedules, notifies users via email, text messages (SMS), phone calls, and iPhone & Android mobile push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • Whenever there is a violation in any alert conditions, an alert is created on the Azure Monitor portal and the same is sent to the Incident Response using the webhook url defined in Action type > Webhook > URI field.
  • When an alert is closed in Azure Monitor, the related alert is automatically closed in Incident Response through the integration.