Amazon CloudWatch integration with Incident Response

Amazon CloudWatch provides you with data and actionable insights to monitor your applications, respond to system-wide performance changes, optimize resource utilization, and get a unified view of operational health. You can use CloudWatch to detect anomalous behavior in your environments.

What does Incident Response offer AWS users?

Use AWS integration to send CloudWatch alerts to Incident Response API with detailed information. Incident Response acts as a handler for these alerts, determines the right people to notify based on escalation polices and on-call schedules, notifies users via email, text messages (SMS), phone calls, and iPhone & Android mobile push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • Whenever there is a violation in any alert conditions, an alert is created on the CloudWatch portal and the same is sent to the Incident Response using the webhook url defined in the Endpoint field of the subscription form.
  • When an alert is closed in CloudWatch, the related alert is automatically closed in Incident Response through the integration.