AWS CloudWatch integration with Incident Response

Amazon CloudWatch provides you with data and actionable insights to monitor your applications, respond to system-wide performance changes, optimize resource utilization, and get a unified view of operational health. You can use CloudWatch to detect anomalous behavior in your environments.

What does Incident Response offer AWS users?

Use AWS integration to send CloudWatch alerts to Incident Response.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

  • Whenever there is a violation in any alert conditions, an alert is created on the CloudWatch portal and the same is sent to the Incident Response using the webhook URL defined in the Endpoint field of the subscription form.
  • When an alert is closed in CloudWatch, the related alert is automatically closed in Incident Response through the integration.