Apica integration with Incident Response

Apica is a monitorng platform provifing scalable monitoring and detailed insights across any location, device, app, or authentication. With the integration, Apica's checks can be used to quickly solve outages and issues by using Lightstep Incident Response as the incident response tool.

What does Lightstep Incident Response offer Apica users?

Alerts in Apica trigger alerts in Incident Response. You can add Apica as a new service or attach its alert remediation capabilities to an existing service.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Apica, Incident Response receives event data in the form of JSON payload from Apica, and an alert is created in Incident Response.