Severity and state mappings for Instana
Alert priority and resolution state mapping between Instana and Incident Response.
Instana alert priority mapping
Instana’s alert priority is based on two fields in the payload.
The fields of interest are
type for offline
and change event.
|Instana payload field||Instana payload value||Incident Response alert priority value|
|type (default severity values are being set)||presence||P1-Critical|
Instana resolution state mapping
The field of interest is
Note: For change and offline events, there's no state field. So, by default, they will be in the open state and will have to be manually closed.
|Instana payload field||Instana payload value||Incident Response alert resolution state value|
Note: If you require any other severity and state mappings, use the Generic webhook integration.