Import a team from ServiceNow enterprise instance
Import an existing team and its users from your ServiceNow enterprise instance.
Before you begin
You must be connected to your enterprise instance. Set up the connection by selecting Integrations on the navigation pane and selecting the integration card. See Connect to your ServiceNow instance. See Connect to your ServiceNow instance.
Role required: Manager or Administrator
About this task
Importing a team also imports the users of that team. You can import only one team at
a time.
Note: The number of teams that you can import depends on your subscription
limit. If you get an error trying to import a team, it may be due to
subscription limit on your account.