Severity and state mappings for Grafana v8.x

Alert priority and resolution state mapping between Grafana and Incident Response.

Grafana alert priority mapping

Grafana’s alert priority is based on two fields in the payload. The fields of interest are:
  • alerts[x].labels.severity
  • alerts[x].labels.status
If you provide severity as a custom label in an alert rule, Grafana picks up the severity field value from payload. If severity is not added as a label, then severity is set as per the alert state.
Alert state Severity state
Firing P2-MAJOR
Resolved CLEAR
Grafana payload field Grafana payload value Incident Response alert priority value
severity 0 CLEAR
1 P1 - CRITICAL
2 P2 - MAJOR
3 P3 - MINOR
4 P4 - WARNING
5 P5 - OK

Grafana resolution state mapping

The field of interest is: alerts[x].labels.status

Grafana payload field Grafana payload value Incident Response alert state value
state firing New
resolved Closed
Note: If you require any other severity and state mappings, use the Generic webhook integration.