Severity and state mappings for Grafana

Alert priority and resolution state mapping between Grafana and Incident Response.

Grafana alert priority mapping

Grafana’s alert priority is based on two fields in the payload. The fields of interest are:
  • tags.severtiy
  • state

Grafana picks up the state field from the payload only if tag.severity is not present. If you provide severity value in tags, that value is set.

Grafana payload field Grafana payload value Incident Response alert priority value
state no_data P1-Critical
alerting P2-High
ok/pause Clear/0

Grafana resolution state mapping

The field of interest is: state

Grafana payload field Grafana payload value Incident Response alert resolution state value
state alerting

no_data

New
ok

pause

Closing
Note: If you require any other severity and state mappings, use the Generic webhook integration.