Severity and state mappings for Google Cloud Operations Suite

Alert priority and resolution state mapping between Google Cloud Operations Suite and Incident Response.

Google Cloud Operations Suite alert priority mapping

Google Cloud Operations Suite’s alert priority is based on one field in the payload.

The field of interest is: incident.policy_user_labels.severity.

Google Cloud Operations Suite payload field Google Cloud Operations Suite payload value Incident Response alert priority value
incident.policy_user_labels.severity critical Critical - P1
major Major - P2
minor Minor - P3
warning Warning - P4
info OK - P5

If incident.policy_user_labels.severity property is not sent in the payload, the default value for alert priority is Minor - P3.

Google Cloud Operations Suite resolution state mapping

The field of interest is: incident.state

Google Cloud Operations Suite payload field Google Cloud Operations Suite payload value Incident Response alert resolution state value
incident.state closed Closing
open New
Note: If you require any other severity and state mappings, use the Generic webhook integration.