Get started with Incident Response

Incident Response is your fastest path to incident resolution, helping IT Operations and DevOps teams deliver on the promise of agility, performance, and uptime. Get started with Incident Response to understand how you can create an Incident Response account and what are the different sections on the Incident Response interface.

Step Description Reference
Create your Incident Response account
The first thing that you need to use Incident Response is an account. Learn how to set one up. Create your free account in Incident Response
Onboard to Incident Response
Our onboarding guide shows you every feature from building a team to integrations with things like chat, monitoring, or your own APIs. It includes all the key milestones to make sure you’re set up for success. Complete initial setup and onboarding tasks
Get familiar with the Incident Response homepage
Your home page is where you’ll find the things most important to you. Like the alerts and incidents assigned to you, the teams you manage or are a part of, your pending tasks, and a list of critical and degraded services. Incident Response home page
Get familiar with the interface
You can get familiar with the different sections and elements of the Incident Response interface. The sections and elements are used throughout our documentation. Incident Response interface
Perform setup activities for the first time user

Create your profile and first team, add members and services to your team, and add integrations that allow you to monitor and respond to those services.

Incident Response guided setup
Note: To delete your account, contact Customer Support using the help icon (Help icon). By default, data is preserved for 45 days.