Generic webhook integration with Incident Response

Use the generic integration when you do not find the required observability integration in our list of integrations. The generic integration is an alternate approach that helps you customize and send an alert to Incident Response.

Before you begin

Role required: Responder, Manager, or Administrator


  1. Log in to Lightstep Incident Response.
  2. On the navigation pane, select Integrations.
    Integrations landing page.
  3. Under Available integrations, click the Generic webhook integration card.
  4. On the form, fill in the fields.
    Field Description
    Name Name of the integration.
    Status Status of the integration such as enabled or disabled.
    Note: You can modify this field only after the webhook is generated.
    Service Name of the service that you want to associate with the integration.

    A service represents a functional outcome like networking, payments, or HR services, that is owned by one team. You might need multiple tool integrations to monitor each technical service and receive events from those tools.

    Description Summary for the integration.
    Integration URL The URL of the home page of the monitoring tool that sends alerts.
    Tags Tags that can help users search for the integration.
  5. Click Generate Webhook.

    A webhook URL is generated. Send events to the webhook URL using POST HTTPS calls. The Field mapping tab gets enabled.

    A webhook URL is generated.

  6. Copy the webhook by clicking the copy icon (Copy the webhook URL.). You will need it when configuring the webhook in your monitoring tool.
  7. Click Save.

What to do next

Field mapping for generic webhook integration