Use the generic integration when you do not find the required observability
integration in our list of integrations. The generic integration is an alternate approach
that helps you customize and send an alert to Incident Response.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
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Log in to Lightstep Incident Response.
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On the navigation pane, select Integrations.
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Under Available integrations, click the Generic webhook
integration card.
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On the form, fill in the fields.
Field |
Description |
Name |
Name of the integration. |
Status |
Status of the integration such as enabled or
disabled. Note: You can modify this field only after the
webhook is generated. |
Service |
Name of the service that you want to associate with the
integration. A service represents a functional outcome
like networking, payments, or HR services, that is owned
by one team. You might need multiple tool integrations
to monitor each technical service and receive events
from those tools. |
Description |
Summary for the integration. |
Integration URL |
The URL of the home page of the monitoring tool that
sends alerts. |
Tags |
Tags that can help users search for the
integration. |
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Click Generate Webhook.
A webhook URL is generated. Send events to the webhook URL using POST HTTPS
calls. The Field mapping tab gets enabled.

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Copy the webhook by clicking the copy icon (
). You will need it when configuring the webhook in your monitoring
tool.
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Click Save.