Severity and state mappings for Freshping

Alert priority and resolution state mapping between Freshping and Incident Response.

Freshping alert priority mapping

Freshping’s alert priority is based on one field in the payload.

The field of interest is response_state.

Freshping payload field Freshping payload value Incident Response alert priority value
response_state Not Responding P1-Critical
DNS Record Matching Failure P1-Critical
Reporting Error P1-Critical
Status Code Check Failure P2-High
Monitoring Paused P3-Moderate
String Check Matching Failure P3-Moderate
Degraded Performance P4-Low
Available P5-Informational
Good Performance P5-Informational

Freshping resolution state mapping

The field of interest is response_state.

Freshping payload field Freshping payload value Incident Response alert resolution state value
response_state Other than Available and Good Performance New
Available Closed
Good Performance Closed
Note: If you require any other severity and state mappings, use the Generic webhook integration.