Export your on-call schedules to your calendar application

Export and integrate your on-call schedules with calendar application such as Google Calendar or Microsoft Outlook. The calendar is useful for anyone who needs to know when you are on call for any specific service.

Before you begin

Role required: Responder, Manager, or Administrator

Procedure

  1. Log in to Incident Response.
  2. Click the profile icon ( The Profile icon) and then select My profile.
    The Profile landing page from where you can easily create or update your profile information.
  3. Click the On-call schedule tab.
    Your on-call schedule.
  4. Click the share calendar icon (Share calendar icon.).
    Note: The icon appears only if you have an on-call shift.
    A pop-up window appears.
    Synchronise your calendar.
  5. Synchronize your on-call shifts to your calendar using any one of the following options:
    Option Action to be taken
    WebCal feed If your calendar application supports iCalendar links, perform the following actions:
    1. From the Subscription URL field, copy the link.
    2. Paste the link in the calendar application.
    Note: The WebCal protocol is used to transmit the link. You can get live updates from your schedule in your calendar without re-clicking the link.
    iCalendar file If your calendar application supports an .ics file, perform the following actions:
    1. Click Download ICS file.
    2. Open the .ics file in your calendar application.
    Note: You need to download and import this file again if you make changes to your schedule.
  6. Click Close.
    Your on-call schedule is synchronized with your calendar.