Edit coverage for your team member
Edit shift coverage for a team member so that someone from your team can take over the whole shift or a part of the shift.
Before you begin
Ensure that you have a coverage.
Role required: Manager or Administrator
About this task
The following people can edit coverage for a team member:
- The team member for whom coverage is being provided
- The team member who is providing the coverage
- The managers of all the teams the team member is a part of
- An administrator
Note: If shift timings are updated after you add a coverage, the coverage is not automatically adjusted to cover the new timings.
- Log in to Incident Response.
On the navigation pane, click On-call teams.
Click the team's card that has the on-call team member whose coverage you want
By default, the On-call schedule tab is selected.
Click an existing coverage and on the
window, click Edit coverage.
The Edit coverage form appears.
On the form, edit in the fields.
Table 1. Edit coverage dialog box Field Description Team member Team member who will cover for the shift. From Date and time from when the coverage starts. To Date and time when the coverage ends.
Coverage details are updated.