Create a team from an existing team
Duplicate a team if you want to leverage the same data, contact channels, and settings from an existing team to create a new one. You can then set up the on-call schedule and the escalation policy for that team.
Before you begin
Ensure that the team setup is complete.
Role required: Responder, Manager, or Administrator
- Log in to Incident Response.
On the navigation pane, click On-call teams.
On the team's card, click the more actions icon () and then select Duplicate.
A copy of the team is created. The setup status of the team is incomplete since you need to set up the on-call schedule and the escalation policy for this team.