Create a webhook endpoint for AppDynamics

Create a webhook endpoint so that AppDynamics can send automated real-time messages or information to Incident Response.

Before you begin

Role required: Responder, Manager, or Administrator


  1. Log in to Incident Response.
  2. On the navigation pane, click Integrations.
    Figure 1. Integrations landing page
    Integrations landing page.
  3. From the Available integrations panel, click the AppDynamics integration card.
  4. On the form, fill the fields.
    Field Description
    Name Name of the integration.
    Status Status of the integration such as enabled or disabled.
    Note: You can modify this field only after the webhook is generated.
    Description Brief summary about the services of the integration.
    Integration URL The URL of the home page of the monitoring tool that sends alerts.
    Tags Tags that can help users search for the integration.
    Service Name of the service that you want to associate with the integration.

    A service represents a functional outcome like networking, payments, or HR services, that is owned by one team. You might need multiple tool integrations to monitor each technical service and receive events from those tools.

  5. Click Generate Webhook.

    A webhook URL is generated. AppDynamics sends messages to this secure webhook endpoint.

    Generate webhook for AppDynamics.
  6. Copy the following items, which you will need it when configuring AppDynamics:
    • Webhook by clicking the copy icon (Copy the webhook URL.).
    • Payload by clicking Copy payload to clipboard.
    Note: Use the sample alert to verify whether the integration is configured correctly in Incident Response. To test whether an alert is getting generated, click Send sample alert. From the navigation pane on your instance, click Alerts to check if the alert is created. The alert is generated from Incident Response and not from the monitoring tool.
  7. Click Save.