Create time off for your team member

Create time off for a team member when they need time offs for planned or unplanned situations.

Before you begin

Role required: Manager or Administrator

About this task

The following people can create time off:
  • The team member who needs the time off
  • The managers of all the teams the team member is a part of
  • An administrator
Note: The time off reflects in all the teams and shifts associated with the team member.


  1. Log in to Incident Response.
  2. On the navigation pane, click On-call teams.
    The On-call teams landing page from where you can search for a team, sort teams, or create a new team.
  3. Click the team's card that has the on-call team member for whom you want to create a time off.
    By default, the On-call schedule tab is selected.
    View on-call schedule page for the team.
  4. Click an existing shift and on the pop-up window, click Time off.
    Create time off.

    The Schedule time off form appears.

    The Schedule time off form appears.
  5. On the form, fill in the fields.
    Field Description
    From Date and time from when the time off starts.
    To Date and time when the time off ends.
    All day Option to specify if the time off is for an entire day.
    Notes Reason for your time off.
  6. Click Save.
    Time off is created successfully.
    Time off is created successfully.

    In the Time-off row, you can see the time off for the team member. To know the criteria for on-call member that is followed when any of the team members is on time off, see On-call member criteria.