Create an alert to test a new automation rule or if you think an issue poses a risk
and should be evaluated as soon as possible.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
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Log in to Lightstep Incident Response.
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On the left navigation pane, select Alerts.
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Select Create alert from the list view header.
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In the popup, enter a description, select a Priority,
and a Service.
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Select Submit.
The alert view automatically refreshes your list view. Applicable
response rules are triggered, as well as any on-call escalation workflows for
that service’s on-call team.
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Open the alert from the list view.
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Acknowledge the alert, or use Assign
to to assign it to someone on the team.
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Add any comments or work notes in the Compose
panel.
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Add an attachment related to the incident in the
Attachments panel.
using the Browse button.
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Start or join a Zoom meeting, Microsoft Teams, or Slack channel in the
Collaboration panel.
.
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Add any additional Responders using the add icon
.
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Select Save.
The alert appears with comments, work notes, and incident activity
captured in the
Alert timeline stream. For more
information on incident fields, see
Alert workspace.