Manually create an alert

Create an alert to test a new automation rule or if you think an issue poses a risk and should be evaluated as soon as possible.

Before you begin

Role required: Responder, Manager, or Administrator

Procedure

  1. Log in to Lightstep Incident Response.
  2. On the left navigation pane, select Alerts.
  3. Select Create alert from the list view header.
  4. In the popup, enter a description, select a Priority, and a Service.
  5. Select Submit.
    The alert view automatically refreshes your list view. Applicable response rules are triggered, as well as any on-call escalation workflows for that service’s on-call team.
  6. Open the alert from the list view.
  7. Acknowledge the alert, or use Assign to to assign it to someone on the team.
  8. Add any comments or work notes in the Compose panel.
  9. Add an attachment related to the incident in the Attachments panel. Attachment icon using the Browse button.
  10. Start or join a Zoom meeting, Microsoft Teams, or Slack channel in the Collaboration panel.Collaboration icon.
  11. Add any additional Responders using the add icon Alt text for icon-add.png.
  12. Select Save.
    The alert appears with comments, work notes, and incident activity captured in the Alert timeline stream. For more information on incident fields, see Alert workspace.