Configure the webhook in Datadog

Configure webhook endpoints so that Datadog can use the endpoint to communicate with Incident Response.

Before you begin

Ensure you have created an account in Datadog.

Role required: Responder, Manager, or Administrator

About this task

Note: While this integration with a third-party product is supported, the documentation here is based upon information provided by that third-party. More current information about the operation of that third-party’s system may be available from them directly.


  1. Log in to the Datadog console.
  2. From the left navigation pane, click Integrations > Integrations.
    The integration option in Datadog.
  3. Search for Webhooks and click to open the Webhooks card.
    The webhook card in Datadog.
  4. Click the Configuration tab.
  5. To create a webhook, scroll down to the Webhooks section and click New.
    Create a new webhook in Datadog.
  6. On the New Webhook form, fill in the fields.
    Field Description
    Name Name for the webhook.
    URL Webhook URL copied from Incident Response.
    Payload Payload copied from Incident Response.
    Custom Headers (Optional) Option to send custom header fields along with the outgoing request.
    Note: Custom headers must be in the JSON format.
    Encode as form (Optional) Option to convert the payload into a valid URL format.
    The fields required for creatign a webhook in Datadog.
  7. Click Save.

What to do next

Add the webhook to your monitors.
  1. Navigate to Monitors > Manage Monitors.
  2. Create a new monitor or edit an existing one.
  3. In the Notify your team section, in the first field, select the webhook integration that you created.

    Select your webhook integration and the conditions for notification.

    To verify the connection, click Test Notifications. An alert is created in Incident Response.

  4. Click Save.