Close an Incident Response alert

Close an alert, if you think it is not an issue, or if it has already been handled.

Before you begin

Role required: Responder, Manager, or Administrator

Procedure

  1. Log in to Incident Response.
  2. On the left navigation pane, click Alerts.
  3. You can close an alert in one of two ways:
    OptionDescription
    From the Alerts list view

    Select an alert using the check box next to the alert.

    Select Close selected from the Actions menu.

    From the Alert header Open an alert and click the Close button.
    Closed alerts remain in the Alerts list view. If you don't see it, check your filter settings and add Closed.