Close an alert, if you think it is not an issue, or if it has already been
handled.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
-
Log in to Lightstep Incident Response.
-
On the left navigation pane, select Alerts.
-
You can close an alert in one of two ways.
Option | Description |
---|
From the Alerts list view |
Select an alert using the check box next to the alert.
Select Close selected from the
Actions menu. Note: Closing one or
multiple alerts from a list view auto acknowledges any
unacknowledged alerts. The acknowledgement is assigned to the
closing user before closing the records including any affected
Related alerts.
|
From the Alert header |
Open an alert and select the Close
button. |
Closed alerts remain in the Alerts list view. If you don't see it,
check your filter settings and add Closed
If there have been no updates, open alerts are automatically closed
after 7 days. Closed alerts are automatically deleted after 90 days.
.