Change a user role

You can change a user role to update their access in Incident Response.

Before you begin

Role required: Administrator

Note: Administrators are the only ones who can change the users’ roles in Incident Response. If you can’t change a user role yourself, then reach out to an administrator to make the necessary change for you. To know the administrators, on the navigation panel, click Users and filter users using the Administrator option.
Filter users to find administrator

Procedure

  1. Log in to Incident Response.
  2. On the navigation pane, click Users.
    Figure 1. Users landing page
    The Users landing page to search for a user, view detailed information of a user and to invite a user.
  3. On the content area, click the user card of the user whose information you want to modify.
    You are directed to the profile page of the user.
  4. Click Edit profile.
  5. On the Edit profile info window, scroll down to the Edit user details section.
  6. In the Role field, select the required role.
    Update user role.
  7. Click Save.
    User role is updated.