Severity and state mappings for Catchpoint

Alert priority and resolution state mapping between Catchpoint and Incident Response.

Catchpoint alert priority mapping

Catchpoint's alert priority is based on one field in the payload.

The field of interest is notificationLevelId.

Catchpoint payload field Catchpoint payload value Incident Response alert priority value
notificationLevelId 1(Critical) P1-Critical
0(Warning) P4-Low

Catchpoint resolution state mapping

The field of interest is:

Catchpoint payload field Catchpoint payload value Incident Response alert resolution state value
notificationLevelId 3(Improved) Closed
0 and 1(Warning and Critical) New
Note: If you require any other severity and state mappings, use the Generic webhook integration.