Severity mappings for Azure Service Health

Alert priority state mapping between Azure Service Health and Incident Response.

Azure Service Health alert priority mapping

Azure Service Health’s alert priority is based on the data.essentials.severity field in the payload.

Conditions that are applied on the payload:
  • Only if data.essentials.monitorCondition value is Fired, it considers values from the field data.essentials.monitorCondition.
  • If data.essentials.monitorCondition value is not Fired, then the alert priority value set is Clear/0.
Azure Service Health payload field Azure Service Health payload value Incident Response alert priority value
data.essentials.severity Sev0 P1-Critical
Sev1 P2-High
Sev2 P4-Low
Sev3
Sev4 P5-INFORMATIONAL

Azure Service Health resolution state mapping

The field of interest is: data.essentials.monitorCondition

Azure Service Health payload field Azure Service Health payload value Incident Response alert resolution state value
data.essentials.monitorCondition Fired New
Closing
Note: If you require any other severity and state mappings, use the Generic webhook integration.