Severity and state mappings for Apica

Alert priority and resolution state mapping between Apica and Incident Response.

Apica alert priority mapping

Apica’s alert priority is based on one field in the payload.

The field of interest is severity.

Apica payload field Apica payload value Incident Response alert priority value
severity FATAL P1-Critical
Error P2-High
Warning P4-Low
Info P5-Informational

Apica resolution state mapping

The field of interest is Severity.

Apica payload field Apica payload value Incident Response alert resolution state value
Severity Info Closed
FATAL/Error/Warning New
Note: If you require any other severity and state mappings, use the Generic webhook integration.