Invite users to your team

Invite or add users to your team as required.

Before you begin

Role required: Responder, Manager, or Administrator

Note: Any responder who created a team or the manager of the team or any team member who has a responder or manager role can invite users to that team.

Procedure

  1. Log in to Lightstep Incident Response.
  2. On the navigation pane, select On-call teams.
    The On-call teams landing page from where you can search for a team, sort teams, or create a new team.
  3. Click the team's card for the settings you want to change.
  4. Click the Members tab.
    Team members page.
  5. Click Add members.
    The Invite people to join your team dialog box appears.
  6. To add members, perform one of the following actions.
    OptionAction
    If a user is already in Incident Response
    1. In the Team members field, search for the existing user and press the Enter key or click Add to list.
      Note: For an existing user, only an administrator can change the role from the user profile settings page. To know how to change user information, see Modify user information.
      Add an existing user.
    2. Click Send Invite.

      On click of Send Invite, users are added to the team.

    If a user has joined the organisation but is not in Incident Response
    1. In the Team members field, enter the email addresses of the users. Separate each entry with a comma and then press Enter or click Add to list.

      Note: If the user has already signed up with a specific email address and you try to invite the user using the same email address, the invitation will not be sent.
      A list for possible roles appears next to the email addresses. By default, the Responder role appears for all users.
      Invite users to join Incident Response.
    2. For each user, select their role from the list.
      Note: For an existing user, only an administrator can change the role from the user profile settings page. To know how to change user information, see Modify user information.
      Select role for each user
    3. Click Send Invite.

      On click of Send Invite, users are added to the team. An email invitation is sent to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password or sign-in with google, and set up their user profile.

    If a user has joined the organisation, is invited to be a part of Incident Response but the invitation expires
    1. In the Team members field, search for existing users or enter the email addresses of the users. Separate each entry with a comma and then press Enter or click Add to list.
      Note: If the user has already signed up with a specific email address and you try to invite the user using the same email address, the invitation will not be sent.
      Re-invite users to join Incident Response.
    2. Click Send Invite.

      On click of Send Invite, users are added to the team. An email invitation is resend to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password or sign-in with google, and set up their user profile.