Invite users to your team

Invite or add users to your team as required.

Before you begin

Role required: Responder, Manager, or Administrator

Note: Any responder who created a team or the manager of the team or any team member who has a responder or manager role can invite users to that team.

Procedure

  1. Log in to Lightstep Incident Response.
  2. On the navigation pane, select On-call teams.
    The On-call teams landing page from where you can search for a team, sort teams, or create a new team.
  3. Click the team's card for the settings you want to change.
  4. Click the Members tab.
    Team members page.
  5. Click Add members.
    The Add people to your team dialog box appears.
  6. To add members, perform one of the following actions.
    OptionAction
    If a user is already in Incident Response In the Team members field, search for the existing users and press the Enter key to add the user.
    Add an existing user.
    If a user has joined the organisation but is not in Incident Response
    1. Click +Invite new users.
      Invite users to join Incident Response.
    2. In the Email field, enter the email addresses of the users. Separate each entry with a comma and then press Enter or click the plus icon (Plus icon to invite users).

      Note: If the user email is already signed-in the invitation will not be resent.
      A list for possible roles appears next to the email addresses. By default, the Responder role appears for all users.
      Invite users to join Incident Response.
    3. For each user, select their role from the list.
      Select role for each user
    4. Click Send.

      An email invitation is sent to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password, and set up their user profile.

    If a user has joined the organisation, is invited to be a part of Incident Response but the invitation expires
    1. Click +Invite new users.
      Invite users to join Incident Response.
    2. In the Email field, enter the email addresses of the users. Separate each entry with a comma and then press Enter or click the plus icon (Plus icon to invite users).
      Note: For an already invite user, you cannot change the user role. If the user email is already signed-in, the invitation will not be resend.
      Re-invite users to join Incident Response.
    3. Click Send.

      An email invitation is resend to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password, and set up their user profile.

      An invitation summary pop-up window appears where you can see the number of users who are invited or re-invited as well as failed invites.

    4. Click Ok.
  7. Click Add users to team.
    Users are added to the team.