Add comments or work notes to an Incident Response incident
Add comments or work notes to an incident.
Before you begin
Work notes: Responder, Manager, or Administrator
Comments: Responder, Manager, Stakeholder, or Administrator
- Log in to Incident Response.
- On the left navigation pane, click Incidents.
- Open the incident.
- From the Compose header, select Comments or Work notes (Private).
Enter a comment or work note in the text box click Post
Comments or Post Work notes
The comment or work note is displayed in the Incident timeline activity stream content panel.Note:
Comments are visible to everyone in your account including stakeholders.
Work notes are visible to any responder, manager, or administrator.