Add shift coverage for your team member
Add shift coverage for a team member so that someone from your team can take over the whole shift or a part of the shift.
Before you begin
Role required: Manager or Administrator
About this task
The following people can add shift coverage for a team member:
- The team member whose needs the coverage
- The managers of all the teams the team member is a part of
- An administrator
Note: If shift timings are updated after you add a coverage, the coverage is not automatically adjusted to cover the new timings.
- Log in to Incident Response.
On the navigation pane, click On-call teams.
Click the team's card that has the on-call team member for whom you want to add
a shift coverage.
By default, the On-call schedule tab is selected.
Click an existing shift and on the pop-up window, click Add
The Add coverage dialog box appears.
On the form, fill in the fields.
Field Description Team member Team member who will cover for your shift. From Date and time when the coverage starts. To Date and time when the coverage ends.Note: You can have partial or full coverage for the shift.
Shift coverage is applied.