Add a responder to an Incident Response alert

Add a responder who can work on the alert and contribute to resolve the issue.

Before you begin

Role required: Responder, Manager, or Administrator

Procedure

  1. Log in to Incident Response.
  2. On the left navigation pane, click Alerts.
  3. From the More actions icon (More actions icon) to the right of every alert, you can select Add responders or open an alert, and select Add responders from the Actions list menu. Save.
    Additional responders are assigned to the alert and an email notification sent. For more information on the alert form and actions, see View an Incident Response alert or Incident Response alert states.