Lightstep from ServiceNow Logo





Lightstep from ServiceNow Logo

Browse case studies

All industries

Teams work better together with Lightstep

See how Lightstep has helped customers unlock monitoring, observability, and incident response regardless of scale or complexity.

in production at

Explore Productivity case studies

Case Study

GitHub seamlessly migrates to OpenTelemetry with Lightstep

GitHub helps 65+ million developers and 3+ million organizations to build software, including tracking issues, integrations, code review, security, and more. GitHub uses Lightstep daily to investigate latency, test hypotheses, and rapidly resolve performance issues across their monolithic and microservice architecture. In combination with OpenTelemetry, GitHub is able to ensure that millions of developers have a seamless experience with their platform, as well as increase the productivity of their internal developer teams.

Learn moreLearn more
Case Study

DigitalOcean uses Lightstep as a source of truth for its distributed system, saving 1,000 hours

DigitalOcean, a cloud platform provider with offices in New York, NY and Cambridge, MA, makes it simple for developers to build great software by offering transparent and affordable pricing, a simple and elegant user experience, a highly engaged developer community, and one of the most comprehensive libraries of open source resources in the world.

Learn moreLearn more

"Our Elasticsearch cluster is large, and when we tried to dump trace data, we realized we ingested far too high of a data volume. It only took 10 minutes before our data infrastructure team noticed."

Omar Mezenner

Software Engineer at Plaid

Case Study

FactSet increases developer efficiency, improves workflows, and reduces MTTR with Lightstep

FactSet makes it easy for financial professionals to convert raw data into powerful insight, reporting, and analysis. The company gives its more than 125,000 users the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists.

Learn moreLearn more

"Lightstep helped us identify the type of strategy we're using for load balancing and switch it and improve the communication between those two services."

Cory Smith

Site Reliability Engineer


Lightstep sounds like a lovely idea

Monitoring and observability for the world’s most reliable systems