At LightStep, our mission is to deliver confidence at scale for those who develop, operate, and rely upon today’s powerful software applications. We created LightStep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), LightStep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.

As part of our San Francisco-based team, you’ll help drive documentation practices  as well as to make it easier to understand for a broader audience of users. You’ll play a key part in communicating with our users and open source community.

As an experienced technical writer with a focus on developer documentation, you’ll be joining us in San Francisco or remotely, creating engaging developer-level content around using OpenTelemetry with LightStep. You'd be a major player working with our doc team and our open-source developers. 

What you’ll be doing…

 

You’d be a great addition if you…

Bonus points for…

Super-Bonus points if you’re…

 

LightStep is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Office

SF Headquarters
San Francisco, California, United States