At LightStep, our mission is to deliver confidence at scale for those who develop, operate, and rely upon today’s powerful software applications. We created LightStep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), LightStep is in many ways a reaction to and a generational improvement beyond those approaches.
You’ll be joining us in San Francisco or remotely, creating engaging content and events, and building a diverse community of developers around OpenTelemetry. We're very proud of our values-driven culture and team we've built, even while quickly scaling. You'd be a major player working with our marketing team and our developers.
You’d be a great fit if you…
- Have excellent written communication skills and a talent for writing about technical topics, including tutorials and how-to’s, and for explaining higher-level concepts in a clear, concise manner.
- Enjoy public speaking and do it well, repeatably.
- Are willing to travel up to 50% (average may be closer to 20-30%)
- Have passion for active participation in developer communities, either online or through in-person events such as meetups, hackathons, or learn-to-code events.
- Have 3-5 years of experience in a Developer Relations, Evangelism, or Developer Advocacy role.
- Enjoy helping other people solve problems - you have strong altruistic/empathetic instincts.
Bonus points for…
- Open Source experience
- Past experience in a DevOps, SRE, or Infrastructure role, or past experience as a developer
- Past experience using Jaeger, Zipkin, or other tracing tools
- Active and engaged social media usage
- Proficiency in one or more non-English languages
What to expect:
In the first 30 days…
- Focus on getting up to speed with the OpenTelemetry project
- Become familiar with key community members and influencers
- Make your first contribution(s) to OpenTelemetry-related content by developing technical content selected from our planned content calendar
In the first 60 days…
- Through interviews and research, identify core content types that will help OpenTelemetry users get started quickly and painlessly
- Identify and recommend opportunities to participate in relevant industry events, conferences, and locally-organized groups
- Establish SF-based meetups and schedules
In the first 90 days…
- Establish process to deliver feedback between OTel and LightStep
- Suggest new opportunities to create content (written and/or multimedia) for use on OpenTelemetry and LightStep properties and channels
- Develop working relationships with representatives from other companies involved in the OpenTelemetry project (Google, Microsoft, etc)
LightStep is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
San Francisco, California, United States