The 5 On-Call Stages of Grief for SREs
by Lindsay Tyson
It's one of the most intimidating moments in the life of an on-call engineer. The world is dark, everyone is asleep, and your pager goes off. Suddenly you're alert, disoriented, and running on adrenaline.
First, start working through the on-call stages of grief as quickly as possible:
For the next steps on responding to alerts and debugging production issues, read our full Incident Management Handbook.