Lightstep from ServiceNow Logo

Products

Solutions

Documentation

Resources

Lightstep from ServiceNow Logo
< all blogs

The 5 On-Call Stages of Grief for SREs

It's one of the most intimidating moments in the life of an on-call engineer. The world is dark, everyone is asleep, and your pager goes off. Suddenly you're alert, disoriented, and running on adrenaline.

Where do you start?

First, start working through the on-callon-call stages of grief as quickly as possible:

On-Call Stages of Grief Blog

For the next steps on responding to alerts and debugging production issues, read our full Incident Management HandbookIncident Management Handbook.

May 19, 2020
1 min read
Performance Engineering

Share this article

About the author

Lindsay Tyson

Lindsay Tyson

Read moreRead more
Performance Engineering

Understanding tracer performance with Lightstep benchmarks

Isaac Zinda, Austin Parker | Oct 23, 2019

In this article, we discuss how we’ve produced an experimental, high-performance, streaming tracer for Python using native bindings to our C++ libraries along with a benchmarking suite to simulate extremely high-throughput tracing scenarios.

Learn moreLearn more
Performance Engineering

Performance is a Shape, Not a Number

Ben Sigelman | May 7, 2018

In the last twenty years, the internet applications that improve our lives and drive our economy have become far more powerful.

Learn moreLearn more
THE CLOUD-NATIVE RELIABILITY PLATFORM

Lightstep sounds like a lovely idea

Monitoring and observability for the world’s most reliable systems