I’ve been working at LightStep for about two years, helping companies shift from static monitoring to a more modern observability-focused approach in order to gain an understanding of their application architecture. The foundation of that approach is distributed tracing, which collects context-rich traces that LightStep can analyze both individually and in aggregate to understand contention and bottlenecks, commonalities in slow transactions, and general performance trends.
Many of the companies I’ve worked with have started from scratch, implementing distributed tracing as a replacement for other monitoring tools or APM suites. Others though had started their modernization projects using OSS tracing tools like Jaeger.
Support for Jaeger instrumentation has been adopted by many OSS frameworks and infrastructure technologies, and the rich community support has resulted in many outstanding demos, tutorials, and walkthroughs to help teams get themselves started with tracing.
Now, those traces can be sent natively to LightStep alongside any other OpenTracing instrumentation or LightStep agents and plugins.
How It Works
We’ve updated our Satellite appliances to natively ingest traces from the Jaeger agent. This means you can send all of the same traces to LightStep but gain the ability to:
- Collect unsampled distributed traces without concern for long-term storage or query infrastructure.
- Analyze traces in aggregate using Correlations and Service Diagram to find the commonalities in any user-defined groups, like the p99 for a particular service, operation, or tag.
- Dynamic grouping and filtering for hypothesis-driven root cause analysis using Trace Analyzer.
- Hyper-specific, customizable alerting through Slack, Pagerduty, and many other incident management and communication tools.
And of course you gain access to our Customer Success team, which has helped organizations like Zalando, Under Armour, Plaid, and Twilio scale their tracing implementation to facilitate adoption across different teams and geographies, and use LightStep to build better observability practices.
We’re also hosting a webinar on Wednesday, September 4th at 10 a.m. PT, to walk through the simple configuration change to get started — it takes about five minutes — and to take a deep dive into LightSteps features and functionality.
As always, feel free to reach out to firstname.lastname@example.org if you have any questions or if our team can be of any help.