Browse blog articles
Lightstep Blog
Get the latest news and announcements. From product updates to industry topics, hear from the Lightstep experts.
Strengthening our commitment to the OpenTelemetry project
Carter Socha | April 20, 2023Lightstep is the first company to natively provide customers with complete control of their telemetry pipeline which saves time and money, and provides the freedom to innovate at scale. By embracing OpenTelemetry support without vendor lock-in, Lightstep helps you make complex app development easier and faster.
Read moreRead more
Discover and explore all blog posts
Definitive Guide to Escalation Policies, Paths, and Levels
Keanan Koppenhaver | May 12, 2022Definitive guide on escalation policy and how to handle serious incidents. Learn about the available escalation policies, paths, and levels that help you manage escalations effectively.
Learn moreLearn more
The Process of Major Incident Management
Keanan Koppenhaver | May 11, 2022What is the process of major incident management? What are the steps that need to be taken when an incident occurs? Learn all this and more in this article.
Learn moreLearn more
Incident Management Best Practices
Keanan Koppenhaver | Apr 25, 2022Learn about the best practices for incident management, including how to identify and respond to incidents quickly and effectively.
Learn moreLearn more
On-Call Policies and Management
Talha Khalid | Apr 7, 2022On-call management eliminates the risk of incident notifications not being noticed and addressed in a timely manner, making continuous availability of your services.
Learn moreLearn more
Alert Management
Dan Woods | Apr 1, 2022Alert management is vital to understanding how to act when issues arise that could impact the functioning of major IT software and systems within an enterprise.
Learn moreLearn more
What Is Alert Fatigue And How To Reduce It
Dan Woods | Apr 1, 2022Companies must minimize alert fatigue, when monitoring systems send so many alerts that they are ignored or cannot be responded to.
Learn moreLearn more
What is IT Alerting?
Dan Woods | Apr 1, 2022IT alerting allows companies to understand whether their systems are running properly, as alerts highlight issues and staff can then decide how to respond.
Learn moreLearn more
Understanding the Incident Response Lifecycle
Michelle Ho | Mar 29, 2022The incident response lifecycle can be broken down into four phases: preparation, detection, resolution, and post-incident learning.
Learn moreLearn more
Incident Response Best Practices
Michelle Ho | Mar 29, 2022Incident response best practices include setting up automated alerts, avoiding hosting incident response channels on your own infrastructure, etc.
Learn moreLearn more
Lightstep sounds like a lovely idea
Monitoring and observability for the world’s most reliable systems
