Lightstep from ServiceNow Logo





Lightstep from ServiceNow Logo

Lindsay Neeson

Lindsay is on the Product Marketing team at Lightstep. She loves creating team building activites for our remote world, baking any dessert, and writing content with a twist.

Lindsay Neeson

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The Anatomy of Three Incidents: Randy Shoup on Outages and Postmortems

Lindsay Neeson | Jun 24, 2021

As part of our 99 Percent Visible series, we had a conversation with Randy Shoup, VP of Engineering and Chief Architect at eBay. With system-wide outages at three large companies, Randy has almost perfected a postmortem system. Let’s take a look!

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Learning to Learn by Teaching: Kat Cosgrove on Developer Education

Lindsay Neeson | May 27, 2021

We recently sat down with Kat Cosgrove to discuss learning and teaching all things DevOps as part of our 99 Percent Visible series. Let’s look into some top tips Kat had during the conversation.

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Adaptive Paging and the (dreaded) Christmas Tree Effect

Lindsay Neeson | Dec 9, 2020

We recently sat down with Luis Mineiro, Head of Site Reliability Engineering at Zalando, during a 99 Percent Visible: DevOps Reliability session. In this blog, we’ll discuss the talk, the concept of Adaptive Paging & the dreaded Christmas Tree Effect.

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How to deploy on Friday and feel good about it

Lindsay Neeson | Feb 27, 2020

Oh, the joys of a deploy. There’s ups, and downs, and more downs. Did you test on staging enough? Is the person who is on call actually going to answer if anything happens? (Hint: something may happen) Is it safe to deploy? How about now? (Hint:...

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What You Could be Doing Instead of Smashing the grep Command for Three Hours

Lindsay Neeson | Feb 4, 2020

No one enjoys spending hours searching through logs. It can seem like an eternity. Sure, you can grep through logs quickly if you have straightforward queries and you know your log format. (Because of course everyone has simple queries and has...

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The expert's guide to upsetting platform teams

Lindsay Neeson | Jan 16, 2020

Platform teams reduce cognitive load for developers, make it easier to ship new features and make an impact overall. Whether the impact is positive or negative is up to the managers, developer teams, and organization as a whole.

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