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Lightstep Blog

Get the latest news and announcements. From product updates to industry topics, hear from the Lightstep experts.

Strengthening our commitment to the OpenTelemetry project 

Carter Socha | April 20, 2023

Lightstep is the first company to natively provide customers with complete control of their telemetry pipeline which saves time and money, and provides the freedom to innovate at scale. By embracing OpenTelemetry support without vendor lock-in, Lightstep helps you make complex app development easier and faster.

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Incident Response Best Practices

Michelle Ho | Mar 29, 2022

Incident response best practices include setting up automated alerts, avoiding hosting incident response channels on your own infrastructure, etc.

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Building an Incident Response Playbook

Molly Star | Mar 29, 2022

Learn how to build incident response playbooks that prepare for your most common threats. Why are playbooks so important, and what goes into them?

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Incident Communication Best Practices

Michelle Ho | Mar 29, 2022

Follow these incident response communication best practices to marshal internal resources, keep clients updated, and quickly bring an incident to its resolution.

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Announcing Unified Dashboards - Simplifying and Consolidating monitoring across all your telemetry

Jake Knostman | Mar 23, 2022

Siloed views of telemetry data is a thing of the past. With Lightstep's Unified Dashboards, now you can proactively monitor your applications and visualize the relationship between your telemetry types, from a single tab.

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Announcing Lightstep Incident Response: streamlining the most critical SRE workflow

Ben Sigelman | Mar 14, 2022

We're excited to announce our first new product since joining ServiceNow: Lightstep Incident Response. Streamline on-call, alert grouping, incident management, and automation so every developer and SRE can act quickly, without fear and uncertainty.

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Top PagerDuty Competitors and Alternatives

Dan Woods | Mar 2, 2022

Learn about the top competitors and PagerDuty alternatives Opsgenie, Lightstep Incident Response, xMatters, VictorOps (now Splunk On-Call), DataDog, and FireHydrant.

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Why choose OpenTelemetry?

Ted Young | Mar 1, 2022

What problems does OpenTelemetry solve, and why was it created?

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Incident Response For Remote Work

Michelle Ho | Feb 28, 2022

move to remote work is the best thing that could have happened to the field of incident response. In accelerating the shift from a culture of talking, to a culture of writing things down

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Getting Started with Incident Response

Michelle Ho | Feb 28, 2022

Core of a good incident response process is cultural – blameless post-mortems, robust communication, and universal accountability.

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