Our values

We believe that we should always align our actions towards a common purpose; that trust is paramount and must be cultivated; that the most valuable team members multiply rather than add; and that we shouldn’t take ourselves too seriously, except when we’re writing long run-on sentences about our values. We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company.

Our story

Our founding team witnessed the birth of microservices at Google. That experience guides our understanding of their benefits, and it also informs our understanding of their risks and pitfalls. We created LightStep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), LightStep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.

Leadership

LightStep’s leaders support and multiply the efforts of our world-class team while establishing and communicating a clear vision for the company.

Spoons

I helped found LightStep because I am excited to learn and help others learn, both as part of our team and when they use our products!

Spoons

CTO and Cofounder

Ben Sigelman

LightStep is like nerd paradise for me: every day is filled with challenging problems, novel solutions, and brilliant colleagues who don’t take themselves too seriously.

Ben Sigelman

CEO and Cofounder

Ben Cronin

The best aspect of LightStep is the chance to work with such talented people.

Ben Cronin

VP of Product and Cofounder

Tyrone Anderson

At LightStep, I work creatively alongside amazingly talented teammates to build a revolutionary product and a thriving business. LightStep is fun, complex, intriguing, and focused.

Tyrone Anderson

Customer Success and Operations

Rob Benson

I'm thrilled to work on a product that lets developers pinpoint when & why their systems go sideways. Not only does this make their lives a lot easier, it also means they can design better apps. 💪

Rob Benson

Engineering

As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." Not only does the magic of LightStep's technology wow me daily, but so does its incredible team.

Jen Hugo

Finance

Richard Klein

LightStep is incredible people building an outstanding company by delivering ground-breaking technology with humility and thoughtfulness. And, they let me work here too.

Richard Klein

Sales

Board members

Ben Sigelman

Ben Sigelman

LightStep

Denise Persson

Denise Persson

Snowflake

Aaref Hilaly

Aaref Hilaly

Sequoia Capital

Satish Dharmaraj

Satish Dharmaraj

Redpoint Ventures

Investors

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