Our story

Every day, our collective dependence on software — to power our economies, to keep us connected with loved ones, and to simplify and improve our daily lives — grows deeper and more complex. And yet that software, while increasingly essential, is often fragile and poorly understood, even by the brilliant developers who create it.

Our story

The team at Lightstep is making software reliable, predictable, and dependable by default. Our leadership team witnessed the birth of microservices at Google and created open source projects like Zipkin at Twitter. Their experiences help guide our understanding of the benefits, risks, and pitfalls of migrating to microservices.

Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that fundamental changes to software architecture require fundamentally new solutions.

Our values

Faster deployments. More independent teams. Increased resilience to failures. Microservices offer many benefits, but they pose unique challenges that require new solutions.

Align to purpose

We align our actions toward a common purpose, whether it concerns our customers, our partners, our market, or our peers. By doing so, we can accomplish more as a team than as just a group of individuals.

Be a multiplier

One of the biggest impacts we can have as individuals is to multiply our efforts across entire teams. We are each other’s champions, and we work to empower and support others whenever possible.

Cultivate trust

Trust is more than honesty and good intentions – it requires ongoing attention and maintenance. When trust is at risk, we talk, we listen, and we devise a plan to reestablish it.

Take our work seriously without taking ourselves (too) seriously

Having a sense of humor and humility helps us cut through tension and keeps everyone on the same side of the table. Creating some space between ourselves and our work helps us be more receptive to feedback.