The cloud-native reliability platform
Monitoring and observability for the world’s most reliable systems
Lightstep is now ServiceNow Cloud Observability! Learn about the exciting new product enhancements



Because every developer, SRE, and customer deserves a better experience
Unified observability at enterprise scale
The easiest way to get started with OpenTelemetry
Simplify how you monitor your entire stack
One platform to see them all
Connect Lightstep to your existing tools from Kubernetes to Jaeger and everything in between.
Reduce MTTR by
more than 90%
"I've been obsessed with Lightstep. It's been a fun product to use, not just a helpful one. I've never seen anything that you could drill in and find the root cause of a problem so quickly and so visually. That just absolutely blew my mind."
Dave Lucia
VP of Engineering at Simplebet
Save $1,000,000s
in annual firefighting and debugging costs
"With Lightstep, it takes us three minutes to know which service is affected, where before required grepping for an hour. This is a 20x reduction in identifying the root cause of an integration test failure."
Omar Mezenner
Software Engineer at Plaid
What makes Lightstep different
Visibility and response
Move seamlessly from high-level service maps to specific signals contributing to issues in production — and optimize on-call with automated, rapid response workflows.
Groundbreaking architecture
Our time series database was built by the team that launched Monarch and Dapper, Google’s planet-scale metrics and tracing. With a common storage and serving systemcommon storage and serving system for all telemetry, we enable customer app reliability on billions of devices regardless of spikes in traffic or usage.
Unified Telemetry
Lightstep is the only platform that natively, naturally, and scalably combines metrics and tracing. Query and investigate issues without knowing ahead of time which data type contains the answers you need. And automatically correlate root causes across traces, metrics, and logs anywhere in the system.
Pricing that aligns with business outcomes
For every 100 containers, hosts, or users added to Lightstep, the cost increases by… nothing! Our pricing is based on services, which means more developers, SREs, operators, sales people (ok, not them) can deliver on their goals — without additional spend.