[Guide] Observability: what is it good for?

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Because monitoring and observability are better together

Wildly efficient monitoring meets powerful observability that any developer or SRE can use.

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Easy, accessible observability for your team


It shouldn’t take hours to resolve incidents or investigate performance issues. That’s the way things used to be.

Lightstep automatically detects changes to your application, infrastructure, and user experience — and highlights the specific causes.


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Wildly efficient monitoring


Our groundbreaking time series database was built by the team that launched Google’s planet-scale metrics and tracing tech, Monarch and Dapper. It’s one of the reasons we’re able to surface system-wide insights in seconds. And deliver infrastructure and application metrics at half the cost of other providers.


How Lightstep works

Reduce MTTR by more than 90%

“I've been obsessed with Lightstep. It's been a fun product to use, not just a helpful one. I've never seen anything that you could drill in and find the root cause of a problem so quickly and so visually. That just absolutely blew my mind.”

Dave Lucia
VP of Engineering

Save $1,000,000s in annual firefighting and debugging costs

"With Lightstep, it takes us three minutes to know which service is affected, where before required grepping for an hour. This is a 20x reduction in identifying the root cause of an integration test failure."

Omar Mezenner
Software Engineer

Scale to hundreds of millions of users

"Lightstep is the future of monitoring and was instrumental in our move to microservices."

Pete Morelli
Vice President of Engineering

"Lightstep has transformed how we diagnose latency and performance issues."

Shaun McCormick
Senior Staff Software Engineer BigCommerce

"Lightstep shows us exactly where things are slow, what changes we need to make to realize a quick ROI, and specifically how our customers are experiencing our platform."

Philip Zeyliger
Software Engineer

"Rather than having to comb through all the dependencies, Lightstep pages me and I can see specifically where the issue lies –– down to the specific MySQL query!"

Omar Mezenner
Software Engineeer

"The Reliability team can, without access to code, pinpoint what deployment caused degradation, and escalate to the correct team."

Joar Sæther
Director of Reliability Engineering

“Lightstep automatically shows us what we need to see, and it’s by far the best way to understand dependencies.”

Joel Wilsson
Senior Software Engineer

A better way to manage change


Whether intentional or otherwise, the only constant in complex systems is change. Lightstep makes it easier to deliver on the changes you want and mitigate the ones you don’t. This means increased CI/CD visibility, more effective SLO management, and higher velocity — and less time spent responding to incidents and customer issues.


Read the whitepaper from Lightstep's CEO

World-class distributed tracing and metrics


Lightstep provides unlimited cardinality, dynamic service maps, and immediate (shockingly accurate) root cause correlation across traces, metrics, and logs anywhere in your system.


See for yourself

Complete system context at scale


Every dependency. Every deploy. Every regression. Whether you have five services or five hundred, Lightstep gives your team real-time visibility from mobile to backend, and everything in between.


Read the FactSet case study

Workflows for more productive DevOps teams


Break down organizational silos with comprehensive views of system health and customer behavior that can be shared with ease.


Hear from Lightstep customers

Built for OpenTelemetry (and everything else)


We co-founded open standards like OpenTelemetry and OpenTracing to give developers access to portable, vendor-neutral telemetry data. Not there yet? You can get started with Prometheus, Jaeger, Zipkin, and dozens more in less time than it takes to microwave a burrito.


Read the docs

Get started in minutes


Lightstep automatically gathers information from every request across all your services, and supports most languages, frameworks, and platforms.



Lightstep sounds like a lovely idea